The Kahaani,Janda Baik, Tema Teguh Sdn. Bhd. is committed to protecting the privacy, confidentiality and security of the personal data. Any personal data you provide to us or that we collect about you that are from our website and other online channels you access, from the one you provide to our guest services, or any other way you interact with us. We respect your data; for that reason we are aware of our responsibilities to protect your personal data, to keep it secure.
In this policy, personal information means information about you that is personally identifiable such as your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification
HOW PERSONAL INFORMATION IS COLLECTED
MAKING A RESERVATION
When making a reservation or using any of the services of our Hotel, it is necessary for us to have your information in order to identify you, contact you and to process your purchase and requests. This information may includes your name, age, gender, NRIC or Passport details, residential address, phone number, e-mail address, credit card number and expiration date, language preference etc. It may also include, if you choose to share that information with us, your preferences regarding the delivery of your service such as type of room, type of bed, etc.
From time to time, we offer packages or other services that involve third parties. If you have subscribed to such a package or service, your personal information will be shared with that third party to the extent necessary to provide that service and process the purchase or request.
BY VISITING OUR OFFICIAL WEBSITE
We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.
Besides that, and for your information, data collection is the process of gathering and measuring information on variables of interest, in an established systematic fashion that enables one to answer stated research questions, test hypotheses, and evaluate outcomes. While methods may vary, our emphasis at all times are on ensuring accurate and honest collection remains the same. Both the selection of appropriate data collection instruments (existing, modified, or newly developed) and clearly delineated instructions for their correct use reduce the likelihood of errors occurring.
WHY WE COLLECT PERSONAL INFORMATION
WHEN DO WE DISCLOSE PERSONAL INFORMATION
We disclose personal information only in these limited circumstances:
PROTECTION OF PERSONAL DATA
HOW LONG MAY WE RETAIN YOUR PERSONAL DATA.
HOW CAN YOU ACCESS / CORRECT / UPDATE YOUR PERSONAL DATA.
Personal Data Protection Officer
Tel No.: 03-7729 3711
Fax No.: 03-7729 8711
Email: [email protected]